Icahn School of Medicine at Mount Sinai
Membership Overview E-Guide Pandemic Flu

Welcome to the Icahn School of Medicine at Mount Sinai's (ISMMS) Global Assistance Program

When you travel internationally on Icahn School of Medicine at Mount Sinai business or as part of a sponsored activity, ISMMS has a 24/7 resource on call, online and even on the ground to help with urgent medical issues, security and logistical questions, concerns and situations that may arise. If you need a medical referral, seek pre-travel advice, lose your prescription medication or experience a medical or security crisis, ISMMS has a program in place so you receive the care and expertise that you need, whenever and wherever you need it.

The Icahn School of Medicine at Mount Sinai partners with International SOS, the leading medical assistance, international healthcare and security assistance company.

Take advantage of this powerful resource by utilizing the International SOS website's various medical and security tools for pre-travel planning and country-specific information. For referrals to medical, dental or legal service providers around the globe or in the case of an emergency overseas, call an International SOS Assistance center, which has physicians, multilingual coordinators, operations managers, logistics support personnel, and medical and security professionals on hand to speak with you.

If you are traveling on ISMMS business or as part of a sponsored activity, please log your itinerary (including flights, accommodation and/or destination and transportation) into International SOS's new MyTrips, a web-based travel registry that will facilitate your support in the case of an emergency.

In an emergency:

  1. In the case of a life threatening emergency, the first point of contact should be the in-country equivalent of 911

  2. Contact International SOS (24/7) for any health or security issues: +1 (215) 942-8226

  3. For additional support, please contact the Office of Global Operations: OGO Director Renee Bischoff at: 212-241-2601 or Program Coordinator Kayla Lemus at 212-241-1668 (during regular business hours)

Before you go:

  • For country-specific medical information, choose a country from the dropdown menu in the blue box to the left.
  • For country-specfic security information, choose a country from the dropdown menu in the Travel Security Online box below left.
  • For current relevant alerts, click the links at left.  You can also sign up for email alerts on particular countries.
  • For general travel and security tips, see the blue box at left.
  • To print and/or email yourself a report on a specific country click on "Print/Email Report" from the left menu and choose a country from the dropdown menu.
  • On the right hand side you will find a printable version of Mount Sinai’s International SOS membership card as well as instructions for creating a certification of assistance which may be needed for travel to some countries.


  • Register as a New User and add your trips.

Travel Tools

Digital Learning

Access interactive travel courses and microlearning videos on everything from CPR training to safety tips for female travellers.
My Trips

Submit your travel itinerary so you can easily connect with your organisation in the case of an incident or emergency.