Columbia University
Membership Overview E-Guide FAQs Pandemic Flu

*To identify the risk rating for your destination, please click on Know Your Risk above!

Welcome to Columbia University Global Assistance Program

Rest assured that when you are abroad on University-related travel, Columbia has a 24/7 resource on call, online and even on the ground to help assist you with any urgent medical, security, or logistical issues that may arise. If you need a medical referral, seek pre-travel advice, lose your prescription medication or experience a medical or security crisis, International SOS (ISOS) is available to ensure you receive the care and expertise that you need, whenever and wherever you need it.


Take advantage of this powerful resource by utilizing the International SOS website, where you will find various medical and security tools for pre-travel planning and country-specific information. For medical, dental or legal referrals around the globe, or in the case of an emergency overseas, call an International SOS Assistance center, which has physicians, multilingual coordinators, operations managers, logistics support personnel, and medical and security professionals on hand to speak with you.

If you are traveling on Columbia University business, please also make sure to log your itinerary (including flights, accommodation and/or destination and transportation) into  MyTrips, a web-based travel registry that will facilitate your support in the case of an emergency. ADD INFO ON ASSISTANCE APP.
Through the Emergency Record system, you can safely and privately upload any relevant medical records to the International SOS Assistance Center. During a medical emergency, International SOS medical staff will use information you provided to help you obtain appropriate medical care. Columbia University and International SOS take your privacy concerns seriously. Any information you upload will ONLY be accessed if you request or require emergency support. Emergency Record information is used only by International SOS medical staff and is not shared with Columbia University.

NOTE:  All Columbia University affiliates traveling internationally on Columbia Travel have health insurance for emergent illness and injury while abroad. This insurance is provided at no cost to the traveler via Aetna International. Services and coordination of benefits are initiated by contacting International SOS (ISOS).

For more information regarding insurance coverage, please visit the Global Travel website

Columbia University
TravelTracker (Designated Administrators ONLY)
To request new designation, email globaltravel@columbia.edu
Find User Guide here. Sign up for Webinar trainings here.
For technical difficulties, please contact onlinehelp@internationalsos.com

Travel Tools

Digital Learning
DIGITAL LEARNING

Access interactive travel courses and microlearning videos on everything from CPR training to safety tips for female travellers.
Emergency Record
EMERGENCY RECORD

Store and access your critical health, contact and vaccination information quickly and easily.
My Trips
MY TRIPS

Submit your travel itinerary so you can easily connect with your organisation in the case of an incident or emergency.