Medical University of South Carolina
Medical & Security Alerts

The Medical University of South Carolina Global Assistance Program

The Medical University of South Carolina (MUSC) Global Assistance Program provides MUSC faculty, staff and students on university-related business with emergency medical, security and travel assistance while abroad, managed and administered International SOS.  International SOS is the world's largest medical and security assistance company, with more than 6,000 professionals in 24-hour Assistance Centers, 28 international clinics and remote-site medical facilities in 70 countries. The program is available to assist you if you need a medical referral, lose your medication, seek pre-travel advice or experience a medical or security crisis.


MANDATORY REGISTRATION:  All MUSC faculty, staff and students traveling internationally on university-related purposes are required by university policy to register their travel with International SOS prior to departure.  This will better enable MUSC and International SOS to assist you in the event of an emergency such as a natural disaster, security event or to reach you regarding an emergency back home. Please do not register non-University related travel through MyTrips (such as personal vacation).


Before you depart, follow the steps below:

1.  My Trips.   MUSC faculty, staff and students are required to enter travel information in My Trips” each time they are traveling abroad on university-related purposes (this does not include personal vacations). First-time users should establish a username and password, and answer some short profile questions.  “My Trips” is a password-protected website that is only accessible to International SOS and your school’s designated program administrator, and includes information on your specific international travel plans - flights, lodging, dates of travel, etc. Once completed, International SOS will email you a travel advisory with useful information about the countries to which you are traveling.

Note: Previously, travelers were required to manually enter information about each flight leg and hotel accommodations in the system.  Moving forward, when you book flights or a hotel through an online booking tool or other source (i.e. an airline, a hotel, or a convention bureau), you can forward your itinerary confirmation email to mailbox and the details will automatically be uploaded into the system. Be sure to forward the itinerary from the same email address you registered to log into MyTrips. HOWEVER, PLEASE NOTE you must still login and answer the mandatory questions related to your trip to complete the registration.

2.  Membership Card.    Print the International SOS membership card in the right panel or download the mobile app and carry it with you at all times while traveling. 

3.  Emergency Record (Optional). You are encouraged, but not required, to activate your Emergency Record.  The first time you login, you must establish a username and password (please note that your login credentials for Emergency Record will be different from “My Trips”) and answer some short profile questions. The Emergency Record can store your personal health, vaccination and travel information securely online. It also allows you to upload important documents such as your passport, prescriptions, and credit card information, and to access this information anytime, anywhere. Emergency Records are only accessible to the member who creates them and, with their consent, the Assistance Center staff at International SOS. 

For more questions:

Membership Benefits
Frequently Asked Questions

Inquire about/sign up for 20% discount on International SOS services and assistance while traveling for leisure/on vacation

Disclaimer  Privacy

Travel security advice provided in this report represents the best judgment of AEA International Holdings Pte. Ltd. and Control Risks Group Holdings Ltd. Medical and health advice provided in this report represents the best judgment of AEA International Holdings Pte. Ltd. Advice in this report does not however provide a warranty of future results nor a guarantee against risk.

© 2018 AEA International Holdings Pte. Ltd. and Control Risks Group Holdings Ltd. All rights reserved. Reproduction (other than for authorised internal purposes) is prohibited except with the prior written consent of the copyright owners.