Medical & Security Alerts

Welcome to the Informatica International Travel Assistance Program

Rest assured that whenever you travel internationally or live abroad, Informatica has a 24/7 resource on call, online and even on the ground to help with any medical, security and logistical questions, concerns and situations that may arise. If you need pre-travel advice, a medical referral, lose your medication, or experience a medical or security crisis during your international trip, Informatica has a fully integrated program in place to provide you with the care and expertise that you need, whenever and wherever you need it.

Informatica partners with International SOS, the leading medical assistance, international healthcare and security assistance company.

Take advantage of this powerful resource by utilizing the real-time resources on the left-hand side of this page prior to your trip, and calling an International SOS Assistance center, which has physicians, multilingual coordinators, operations managers, logistics support personnel and medical and security professionals on hand to speak with you, should you require assistance during your trip. Also, prepare yourself by downloading the membership card and the Assistance App, and signing up for email alerts.

If you need to make a change to an existing itinerary or book new travel and cannot wait until business hours the next day, please call the Emergency After-Hours Travel Desk at the telephone number listed on your itinerary.

Richter International Consulting Insurance Confirmation

If you require a letter confirming insurance coverage to obtain a travel visa or for international travel purposes, please follow the instructions found at this link:

For issues with the webform or any question about the Certificate of Coverage (CoC) process, please contact .

Disclaimer  Privacy

Travel security advice provided in this report represents the best judgment of AEA International Holdings Pte. Ltd. Medical and health advice provided in this report represents the best judgment of AEA International Holdings Pte. Ltd. Advice in this report does not however provide a warranty of future results nor a guarantee against risk.

© 2020 AEA International Holdings Pte. Ltd. All rights reserved. Reproduction (other than for authorised internal purposes) is prohibited except with the prior written consent of the copyright owners.