International SOS provides Emory's students, faculty, and staff traveling internationally on Emory business or sponsored programs with international medical, security and travel assistance, managed and administered by International SOS. International SOS is the world's largest medical and security assistance company, with more than 6,000 professionals in 24-hour Assistance Centers, international clinics and remote-site medical facilities across five continents. International SOS is the leader in its field, ready to help you with all of your medical and security needs.
Please note that this is an assistance program, NOT healthcare or health insurance. You should determine how your health insurance applies to international care prior to departure. In most instances, medical expenses incurred abroad will have to be paid out of pocket and reimbursement sought later from your insurance carrier.
Make sure you review important medical and safety information about the country to which you are traveling. We encourage you to learn more about the Membership Benefits and to find answers to Frequently Asked Questions by clicking on the tabs above.
Emory University travelers booking outside the corporate travel department are required to log their air, hotel, and car bookings into Personal Travel Locator, an easy-to-use web-based link for their safety. Please click here for an online tutorial. It includes a flash demo of training where you can see individual modules, watch the entire video demonstration, and/or read step-by-step instructions.
Through International SOS, you can store your travel plans as well as vital personal health and vaccination information securely online. That way you can access it anytime, anywhere. Your personal health information and personal documentation will only be available to you and, with your consent; your personal health information will be made available to International SOS medical staff to better assist you in the event of an emergency. The system also recommends appropriate vaccinations and sends you reminders when follow-up boosters are required. Click here to activate your Emergency Record.
*Please use Internet Explorer 6.0 or greater to complete and view your Emergency Record. During business hours, password issues can be resolved with firstname.lastname@example.org. After hours, please contact the Philadelphia Assistance Center at 1-215-942-8226 email@example.com.
Coverage is excluded, has specific requirements or, if available, costs considerably more for war stricken countries or those in the midst of a hostile or dangerous situation. Please click here to see the current list of countries that require special arrangements that may take several weeks to obtain. Special arrangements for coverage for travel to these countries should be requested through the Office of Quality and Risk.
If you or your spouse/life partner is 75 years of age or older, specific coverage must be purchased with International SOS prior to your departure. Please contact the Office of Quality and Risk at 404.778.7932 or 404.778.7937.
International SOS has several exclusions and/or restrictions that may apply. Please click here to see a list of the major exclusions and/or restrictions. With the approval of Emory, International SOS, at its sole discretion, may assist Members on a fee-for-service basis for interventions falling within these exceptions. Any costs incurred by Emory may be collected from the individual, the school or the department. Questions pertaining to these exclusions and/or restrictions should be discussed with the Office of Quality and Risk.
Whenever you travel away from your country of residence, make sure you have your International SOS card with you at all times Log into the web site, review the information on International SOS and download the membership card. Please be aware that some of International SOS's services such as interpreters and emergency personal cash advances carry additional charges. If you request a service that has an additional charge, International SOS will inform you in advance and will require a credit card number in order to activate the service.
Inquire about/sign up for 20% discount on International SOS services and assistance while traveling for leisure/on vacation.
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