When customers call our assistance centers, we mobilize service providers all over the world. From ambulances and specialist doctors, to charter aircraft and local hospitals, our world-class network providers are the on-the-ground, local resources that can be relied on to give competent support.   

We have over 73,000 accredited network providers globally, all of whom must meet our proprietary and credentialing process with rigid protocols, site surveys and annual evaluation initiatives. Our relationship with these network providers is managed by our Global Assistance Network, which assesses the capability of providers and works to develop mutually beneficial, long-term business relationships.  

All of our assistance centers have access to providers through the Service Provider Information Network, our proprietary database. Additionally, we have the capability to create specific networks for particular clients with precise needs such as government entities, NGOs, and the oil and gas sector.