International SOS boasts a team of experts positioned around the world who are dedicated to the development and design of Patient Support solutions. All have pharmaceutical industry experience and have collectively implemented over 100 Programs across North America, Europe, Asia and Australia.

This expertise and experience is available to assist our clients in the design, implementation and ongoing delivery of Patient Support solutions to maximize the potential of your products across therapeutic classes and in all parts of the world.

Step 1: Compliance/Stakeholder Audit
We will work with you to identify the key issues affecting patients and key stakeholders in the management of disease and treatment and recommend the most appropriate interventions to meet your patients’ needs and enhance value to key stakeholders.

Step 2: Program Design & Development
Our team is made up exclusively of industry experts. Pharmaceutical brand and marketing management, medically trained professionals, operations and information technology specialists who will partner with your staff and existing agencies. Together, we’ll develop programs that will effectively engage patients and deliver measurable behavioral change while complementing your broader product strategy. 

Step 3: Program Management
International SOS provides a medically supervised, clinically governed environment for the delivery of your Patient Support programs across each of our 26 Medical Call Management Centers . With a heritage of over 20 years managing life threatening medical emergencies on an everyday basis, our systems and processes comply with the most rigorous industry and privacy regulations. 

Step 4: Data Management & Evaluation
Our programs are designed to deliver significant and measurable changes in patient behavior and health outcomes. Results are constantly monitored and reported to clients to ensure continuous improvement in services to drive improved outcomes and return on investment.   

Contact us: patient.support@internationalsos.com