Our medical and travel assistance services give business and leisure travelers peace of mind when they are away from home.  With a simple phone call, travelers can obtain critical medical advice, hospital referrals, evacuations and help with lost baggage and passports. Our assistance services are delivered by professional customer service executives, doctors and logistics experts using best-in-industry technology infrastructure and proven operational procedures.

Medical and travel assistance services can be scoped to your needs and may include:

Medical services

• Medical advice and referrals to doctors, specialists, clinics, dentists and other medical service providers
• Hospital admission
• Medical translation services
• Guarantee of medical payment in local currency
• Delivery of essential medication
• Evacuation and repatriation

Travel services

• Communicating inoculation and visa requirements for travel
• Lost luggage and passport assistance, and emergency document delivery
• Embassy referral
• Legal referral and appointments with lawyers
• Emergency travel assistance and interpretation
• Arrangements for bail bond

Emergency travel assistance

• Reporting lost and stolen cards, and emergency cash advance
• Emergency hotel arrangements and hotel bill settlement