Incident Management Center

Whether an event occurs in your city or halfway around the world, our Incident Management Center provides maximum visibility of the impact to employees and facilities, 24/7. Using this enterprise system, internal risk managers can evaluate events as they unfold, to make informed decisions and promote day-to-day human risk management.

Plan, Track, and Respond
Access to the system is web-based and leverages geo-mapping technology. Users can precisely locate events and zoom in to see up-to-the-minute medical, security and travel information from both International SOS and our partner, Control Risks. The system facilitates communications through SMS, text-to-voice and fax to alert key individuals or an entire organization on the impact of events.

As part of the implementation, managers can upload information relative to critical assets and documentation - including data on employees, expatriates, emergency contacts, facilities, response plans and operating procedures - to one secure location that is accessible worldwide.

Included:

• Secure 24/7 access
• A self-administration tool
• Integrated International SOS medical and security alerts
• Geo-spatial identification of assets and events
• Impact radius correlation between events and assets
• Customized asset grouping
• Customized risk ratings for assets
• Document storage
• Automated notification of events
• Satellite city and street mapping provided by Microsoft® Virtual Earth™

Optional:

• Traveler data integration
• A comprehensive communication platform that includes email messaging, SMS, text-to-voice and fax