The 'Spring Uprisings' in the Middle East created unprecedented, sustained demand for assistance from our clients. This special edition of Hotline focuses on:

• International SOS' and Control Risks' response to events in the Middle East
• Two client stories from Libya thanking International SOS for the help and assistance we provided them
• Lessons learned for clients with comments from John Rendeiro and best practices from two multi-national clients - Hitachi Data Systems and Symantec Corporation
• Implications of events in the Middle East for companies with operations in the region - a summary by Control Risks' expert
• What can companies do now - summary of steps organizations can take to implement a comprehensive travel risk management strategy by Scott Gilbert