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International SOS has been working in France since 1996, when SMI (Service Medical International), a medical support services company based in Paris, was acquired. This regional center is now a leading provider of medical assistance, international healthcare and security services in France.
International SOS serves French multinational corporations across a wide range of industry sectors (including telecommunications, automotive, aviation, pharmaceutical), NGO and governmental bodies. We also have a proven track record of working with key insurance underwriters and brokers.
In order to offer a professional response to corporations and insurers taking care of their employees or clients, International SOS has established in Paris a platform of comprehensive assistance services. Our expertise covers:
- medical assistance services
- travel assistance services
- pre-trip assistance services
- security services
- public heath and vaccination programs
- medical evacuation and repatriation
- hospitalization management programs
- tropical diseases
- aviation medicine
- advice and assistance on claims procedures.
We also provide remote site support services in Africa to French multinational corporations in the energy and mining sector and to embassies who have a duty of care for their expatriates and personnel in the field. We provide:
- site surveys and medical audits
- emergency medical response planning
- medical staffing and clinic management
- medicine, disposable and medical equipment supply
- clinic design engineering and outsourcing.
Located in Paris, our alarm center and Regional Medical Services Division for Europe, Middle East and Africa (EMEA) are staffed by a team of 90 multilingual medical and operational professionals. Among them, there are nine full-time doctors, two nurses and operations coordinators and medical supervisors. 24-hour language capabilities of the operations team include French, English, Spanish and Japanese, to mention a few.
Equipped with state-of-the-art telecommunications equipment, we have our own network of aviation and medical resources.
We have essential expertise in travel support services and have incorporated our own IATA-licensed travel agency to provide a full range of flight and ticket sales.
International SOS also provides travel, medical and security assistance services to several large Japanese travel and insurance companies and has a dedicated unit of Japanese assistance coordinators assisting our Japanese customers in Europe, the Middle East and Africa, and CIS regions.
For full details of all our services, please call or email us.
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