The heart of International SOS services in Russia is our assistance center located in Moscow. It provides integrated support for medical and non-medical assistance throughout Russia and central Asia.

We offer personalized services for individual travelers, their families, and corporations of all sizes. Our clients come from a range of industries including energy, mining and large-scale construction, banking and finance, aviation and maritime, government and public sector, and non-governmental organizations.

In cooperation with our global network, we coordinate services for Russian travelers who need assistance outside their home country and for expatriates living in Russia. We provide customized assistance programs for insurance companies in Russia and the CIS, and we have also developed a cashless provider network in the Eastern Mediterranean to help us deliver a high level of customer service and convenience to our clients. All of our services are available on a 24-hour basis. We provide the fastest possible response time for emergency evacuations across the region.

Russia is the hub for meeting a growing demand for remote site medical services in the region. We operate site clinics for clients in Central Asia, the Caspian Sea area and Far East Russia. Our remote site services include:

• medical staffing – national and expatriate medical staff for long- or short-term positions
• specialized consulting services – to assess medical risks and evaluate local healthcare facilities in order to develop a medical management plan for the location
• first-aid training and advanced care courses
• medical procurement services
• medical services and general consulting
• medical equipment rental, up to and including a full site clinic
• medical management and cost containment.

Services through our assistance center are available in Russian, English, German, and French.

We regularly support VIP and sporting events in our community. At weekends throughout the year, we provide these events with a fully equipped first-aid station and medical staff on standby to deal with minor and more serious injuries.