For help in an emergency, members should call their nearest assistance (alarm) center. Collect calls are accepted. Our assistance (alarm) centers can assist you 365 days a year, at any time day or night.  

Staffed by doctors, logistics coordinators and security experts, our assistance centers can provide medical advice, assistance in your location, or arrange for an evacuation. For medical emergencies, our assistance centers can inform you how to access International SOS clinics or our extensive provider network.