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As the first medical assistance company in Singapore, we provide emergency assistance, security and outsourced customer care services to our clients and members. Our Singapore office is also one of International SOS’ worldwide headquarters (our second headquarters is located in the UK).
We serve Singaporean companies and foreign multi-national corporations across a whole range of industry sectors, supporting their employees at home and abroad. Through access to International SOS, our corporate customers travel with a peace of mind that help is a phone call away.
As the leading provider of enhancement services we serve insurance companies, banking and credit card companies, aviation companies and other organizations seeking to differentiate their products from their competition. We have a range of 24/7 concierge services, including lifestyle, automobile and home support services, that we provide to a number of banks and credit card companies in Singapore. In Singapore, 75% of the insurance companies have enhancement programs with International SOS.
Through our General Medical Services Division, we deliver complete solutions to medical needs at remote sites, from project start-up right through to the operational phase. Currently, we operate four clinics on Jurong Island off mainland Singapore for a major client.
Our Individual Traveler and Individual Resident Abroad programs are specifically designed to meet the travel and medical needs of individuals, at home or abroad.
With just a phone call, our members can tap into our round-the-clock resources, including:
- a team of full-time doctors
- 50 flying doctors and nurses on stand-by
- 50 multilingual customer service executives and managers
- healthcare management experts
- a network of thousands of preferred service providers worldwide
- in-house travel department
- security and technical experts
- an aviation desk to identify suitable aircrafts for evacuations
- priority access to two air ambulances
- our network of alarm centers and clinics across the world.
The Singapore alarm center has been actively engaged in providing help - crisis management services, medical and security assistance and emergency evacuations - during the following high-profile crises:
- Bali bomb blasts (October 2002 and 2005)
- Ho Chi Minh City – High-rise fire (November 2002)
- SARS (Mar 2003 – Aug 2003)
- Jakarta Marriott Hotel bombing (August 2003)
- Saudi Arabia Security Evacuation (May 2004)
- Jakarta Australian embassy bomb blast (September 2004)
- Tsunami Disaster (December 2004)
- Morocco bus crash (February 2005)
- Muar bus crash (March 2005)
- Bahrain ferry disaster (March 2006)
- Seremban bus crash (November 2006)
- Garuda plane crash (March 2007)
- Myanmar Cyclone (May 2008)
- Bangkok Airport Closure (November 2008)
- Jakarta hotel bombings (July 2009)
We are always ready to assist our members.
We stay flexible and innovative and are delighted to customize our products to meet your individual needs.
For full details of all our services, please call our Sales and Marketing team on Tel: 65 6330 0114/5 or email us at sin.marketing@internationalsos.com.
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Email us 
Have an emergency? 
Please call your closest alarm center
Office information
Singapore
International SOS Pte Ltd
331 North Bridge Road
#17-00 Odeon Towers
Singapore, Singapore 188720 Singapore
Admin Tel: 65 6338 2311
Admin Fax: 65 6338 7611
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Alarm center
Singapore
Open 24 hours a day
International SOS Pte Ltd
Tel: 65 6338 7800
Tel (Japanese): 65 6336 3080
Fax: 65 6338 7611
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