We have been operating since 1994 and are now well established in Sydney, Perth, Melbourne and Brisbane to meet the needs of all our members living in or visiting Australia.

We help corporations manage the risks facing their international travelers and assignees through solutions including:

• medical and travel assistance
• security assistance
• emergency evacuation
• online travel risks management tools
• healthcheck programs

For companies with concentrated employee populations, or those working in high risk locations, we offer onsite medical services for occupational health programs, primary care or emergency response.

We can tailor customer assistance and loyalty programs to help clients such as major financial institutions, fast-moving consumer goods companies and other major corporations to differentiate themselves from their competitors.

Our concierge services add real value to financial products, and are utilized by clients throughout Asia and Australia.  

The International SOS Roadside Assistance services utilize state-of-the-art integrated software together with qualified mechanics helping drivers over the telephone for a superior level of service.

For life insurance companies, we can help with the retrieval of vital medical information to help with the underwriting and claims processes.

Through our on-the-ground operations in Papua New Guinea, members and their dependants benefit from knowing that, in the event of an emergency, they will receive the best medical care starting with medical advice over the phone to an immediate aero-medical evacuation.

Our fully-equipped assistance center in Sydney has doctors available 24 hours a day to offer immediate medical assistance.

We have an operations team focused on meeting the needs of our Japanese visitors and expatriates within Australia.

For full details of all our services, please call or email us.