Country Guides Travel Tools Policy Benefits Emergency & Claim Contacts Emergency Record/Travel Vault Sign Out












Welcome to the Ace assistance SOS website exclusively offered to our Business Class + members.

This website will provide you with all the necessary information to prepare your trip in safe conditions.

To proactively prepare you for your business trip, we recommend the following before you travel:

  • Carefully review the medical and security information for all countries you plan to visit during your trip through our Country Guides. These are updated by Medical and security experts and provide you with valuable medical, security and travel information about your destination.
  • Activate your Emergency Record / Travel Vault: the confidential Emergency Record allows you to store and access your vital personal health, vaccination and travel information online, anytime, anywhere. The Emergency Record is accessible in emergencies and can be used to determine the best care for you.

For additional information, or in an emergency please contact ACE Assistance, available 24/7.

Please enter your Policy number to enter the site
 

If you have forgotten your password or your existing password has expired, please contact ACE or your broker.